Privacy Policy

At Hannestha Care, accessible at https://hannesthacare.ca/, we understand that protecting your personal information is essential. This Privacy Policy outlines how we handle, store, and protect any information we collect when you interact with our website or receive our health and home care services. By accessing our website, you agree to the collection and use of information in accordance with this Policy.


1. Information We Collect

We collect both personal and non-personal information to deliver safe, personalized, and efficient health and home care services.

Personal Information:
We collect personally identifiable information that you voluntarily provide to us when you fill out forms on our website, communicate with us, or register for services. This includes your name, address, phone number, email address, and sensitive health-related details necessary for providing quality home care.

Non-Personal Information:
When you visit our website, we may automatically collect certain non-personal data through your browser or device. This includes your IP address, browser type, operating system, referring URLs, and browsing activity on our site. This information helps us understand user behavior, improve website functionality, and maintain security.


2. How We Use Your Information

Your information is used strictly to deliver our health and home care services responsibly and to improve your experience with Hannestha Care.

We use your personal information to schedule appointments, develop care plans, communicate important updates, respond to inquiries, and deliver customized services. Additionally, we may use non-personal data to monitor website usage trends, manage our website’s performance, and enhance our services. We also use this information to comply with legal obligations and to protect the safety and integrity of our clients and staff.


3. Sharing and Disclosure

We treat your personal information with the highest level of confidentiality and only share it under strict circumstances to ensure your care and legal compliance.

We may share your information with trusted healthcare professionals, caregivers, and third-party service providers who assist us in delivering home care services, but only to the extent necessary to fulfill their duties. These third parties are bound by confidentiality agreements and must protect your information. We may also disclose information when legally required, such as responding to court orders, complying with healthcare regulations, or protecting the rights and safety of our clients, staff, or the public.


4. Data Security

We implement robust safeguards to secure your information against loss, misuse, or unauthorized access.

Hannestha Care uses physical, administrative, and technical security measures, including secure servers, encryption protocols, restricted access controls, and staff training on privacy protection. While we strive to use commercially acceptable means to protect your data, no system can be guaranteed 100% secure. We continuously monitor and update our practices to keep your information safe.


5. Your Rights

You have full rights to access, correct, or request the deletion of your personal information, subject to applicable laws.

At any time, you may request to view the personal information we hold about you. You may also ask us to update, correct, or remove your information if it is incomplete or inaccurate. Where consent is required, you have the right to withdraw it. However, please note that withdrawing consent may affect our ability to provide you with certain services. We will always respect your choices in accordance with applicable privacy laws, including PIPEDA.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to optimize your browsing experience and analyze site usage, but you remain in control.

Cookies are small files stored on your device that help us remember your preferences, understand how you interact with our website, and improve our services. You can manage or disable cookies through your browser settings. However, please be aware that disabling cookies may affect some website features and functionality.


7. Links to Third-Party Websites

Our website may contain links to other websites for your convenience, but we do not control their privacy practices.

We may provide links to third-party sites, such as healthcare resources or partner organizations. Please note that once you leave our site, we are not responsible for how those third parties collect, use, or protect your information. We encourage you to read the privacy policies of any external websites you visit.


8. Children’s Privacy

Protecting the privacy of children is very important to us, and we do not knowingly collect information from children under 13.

Hannestha Care’s services are intended for adults and caregivers. If we learn that we have unintentionally collected personal information from a child under the age of 13 without parental consent, we will take immediate steps to delete it. If you believe we may have received such information, please contact us promptly.


9. Changes to This Privacy Policy

We may update this Policy as our services and legal requirements evolve, and we encourage you to review it regularly.

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Material changes will be communicated to you directly if appropriate. By continuing to use our website and services after changes are made, you accept the updated Policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please reach out to us.

Hannestha Care is committed to protecting your privacy and addressing your concerns promptly and transparently.

Contact Information:
Hannestha Care
Website: https://hannesthacare.ca/
Email: support@hannesthacare.ca

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Important Link

1011A Richmond Street Chatham ON, Canada

care@hannesthacare.ca

 ‪+1 647(779)-8940

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